DSAR - Data subject access requests

What resilence measures have we implemented to ensure business continuity for the coming weeks / months?

Following the advisory on 16th March from the UK government, we implemented full home-working for all Oyster IMS members of staff. As it stands we do not see these actions having any impact on service provision as all planned activity can be continued remotely via conference calls and remote access to systems. Our operational infrastructure…

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View What immediate impact has the coronavirus had on our internal resources e.g. staffing levels, premises/facilities, infrastructure, transport, etc?

What immediate impact has the coronavirus had on our internal resources e.g. staffing levels, premises/facilities, infrastructure, transport, etc?

Oyster IMS as a business is not only relatively insulated from the consumer market but can also survive perfectly happily through a remote working model. Staffing Levels – we have retained all existing staff and are confident that we will continue to be able to do so for the foreseeable future. We even have a…

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View What immediate impact has the coronavirus had on our access to external resources e.g. sub-contractors/sub-consultants, infrastructure, etc?

What immediate impact has the coronavirus had on our access to external resources e.g. sub-contractors/sub-consultants, infrastructure, etc?

Oyster IMS uses very few of these external resources. We have an outsourced marketing function which already operates remotely but we do not use sub-contractors for any of our operational work. All staff are employed by Oyster IMS.

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View What immediate impact has the coronavirus had on our ability to provide services to our clients?

What immediate impact has the coronavirus had on our ability to provide services to our clients?

As stated above, we are confident that the measures we have taken will ensure sufficient continuity of the service we provide for the foreseeable future. The only aspect that may be affected are those consultancy, professional services, support or training days that require an on-site presence at clients’ offices. We will endeavour to ensure that…

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View What business continuity planning have we conducted? And what supply chain investigations have been carried out to ensure continued delivery?

What business continuity planning have we conducted? And what supply chain investigations have been carried out to ensure continued delivery?

Oyster IMS has carried out a supply-chain analysis and received statements from all key suppliers as we seek to ensure continued delivery. We have reviewed the information provided by these suppliers and, in the current situation, we are satisfied with what we are being told. We can also confirm that there has been no service…

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View What impact do we believe this pandemic may have, if extended lockdown were required? How do we plan to maintain adequate resource?

What impact do we believe this pandemic may have, if extended lockdown were required? How do we plan to maintain adequate resource?

The situation is obviously changing all the time and we will continue to keep a watching brief on developments in the following ways: We have instigated a daily Director’s COVID-19 call at 8.30AM each morning to discuss developments the previous day and to ensure we react swiftly to the changing situation particularly with respect to…

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