View Pre-Sales Technical Analyst – Graduate

Pre-Sales Technical Analyst – Graduate

City / East London – E1

Oyster IMS is looking for a Pre-Sales Technical Analyst to join our small, rapidly growing tech company catering to clients in a vast array of industries (Finance, Insurance, Legal, Pharma and Retail). The role focuses on technical pre-sales assistance – predominantly delivering product demonstrations and articulating the company’s technology and product portfolio. You will be reporting in to our Managing Director and Business Development Manager.

This is a technical role requiring you to develop expert skills in the software solutions we sell and implement, but you must be a dynamic individual who possesses strong presentation and problem-solving skills and is eager to learn quickly with the Oyster IMS team. Whilst not undertaking pre-sales activities, you will be working with our client support delivery team to further your knowledge of our solutions, our clients and their industries.

Oyster IMS is a reseller and implementer of market-leading information management software solutions. We’re offering you the opportunity to join our fast-growing team.

Salary and Package:

  • £22,000 to £25,000 per annum
  • Annual bonus – linked to personal performance and a share of annual company profit
  • Workplace pension
  • 25 days holiday plus Bank Holidays
  • Training – vendor courses and internal courses for the information management software we sell, implement and support

Oyster IMS will also work with you to understand your long-term career aspirations to ensure you have
the development and growth opportunities needed to achieve these – ideally you will progress beyond
this role in to one of our more experienced positions over the coming years.

Duties will include, but not be limited to:

  • Support the Sales team with customer facing technical pre-sales assistance
  • Confidently deliver product demonstrations and presentations at internal and external
    events
  • Attend meetings with potential clients to determine their technical and business
    requirements
  • Feedback on issues with current versions of software solutions
  • Provide excellent client support as part of a team covering 08:00 to 18:00 on a shift basis
    (37.5hrs a week)
  • Build strong relationships with clients and partners
  • Work collaboratively to identify ways to innovate and improve delivery and processes
  • Support the Technical and Sales Directors in analysis and creation of key deliverables – i.e.
    RFPs, RFIs, Security Questionnaires, Demos, POCs, Integration Solutions
  • Actively contribute to a culture that achieves the business goals and pleases clients which is
    at the heart of everything we do

Role Requirements:

Essential:

  • Degree (2:1 or above) in a computing or scientific discipline or which has involved use of computing methods
  • Excellent presentation and demonstrating skills
  • Sound analytical/problem solving skills
  • Excellent written/verbal communication
  • Ability to work independently and as part of a team
  • Ability to communicate technical information effectively to a non-technical audience and vice versa
  • Technical knowledge and practical experience of computing technologies
  • Able to occasionally travel around the UK and Europe, as the work may require client site visits

Desirable:

  • Experience of customer service
  • Experience of delivering software demonstrations
  • Knowledge and practical experience of one or more technologies (Microsoft Azure, Microsoft Windows Server, Microsoft SQL Server, Active Directory, Microsoft Office 365, etc.

To apply:    We invite applications for this role via Milkround
(Click this link to visit the Milkround website)

 

 

 



 

 

 

 

 

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