Records Management is the solution to a number of challenges being universally faced by enterprises across industry sectors today:

• Preventing volumes of enterprise content expanding beyond capacity.
• Unifying content of different formats due to the proliferation of content across diverse systems.
• Meeting increasingly stringent corporate governance requirements arising from new legislation and regulation.
• Making information retrievable and accessible in order to respond effectively to disputes, litigation and internal / external audit.

Applying records management best practice through appropriate technology offers a solution to these challenges.  It can improve the efficiency of your working practices by making the information upon which your business relies more readily accessible.  It also presents an opportunity to realise cost savings by immediately reducing your physical (paper) and electronic storage requirements and effectively maintaining these information stores on an ongoing basis.

As well as offering a best-of-breed technology solution – CA Records Manager – to meet these challenges, Oyster IMS also provides the following product-agnostic records management consultancy services:

• Strategic Review and Development – We can look at your records management service provision at a strategic level and make recommendations to address areas of commercial and operational risk and inefficiency.
• Process Review and Redesign – We can review and redesign your existing records management practices and technology with a view to driving improvements in service levels, process efficiency, cost efficiency and operational best practice.
• Requirements Gathering and Vendor Selection – If you are looking to procure a records management solution, we can support you through a range of activities.  We can analyze your existing records management practices and work with stakeholders and users to understand your future requirements.  We can develop RFQ / ITT documentation and evaluation matrixes and can also shortlist vendors and manage vendor engagement throughout your procurement process.
• Systems Implementation –We are able to supply Project Management, Process Consultant and Technical Consultant resources to support the implementation of any ERMS or EDRMS technology.
• Physical Filing Audits and Office Relocations – we are able to help you plan and execute the relocation of your physical records as part of an office relocation.

All Oyster IMS Consultants have training plans that utilise the AIIM (Association for Image and Information Management) training programme.  Consultants range from Practitioner level across the broad range of skills to Master level qualification in ECM (Enterprise Content Management) and ERM (Enterprise Records Management).  Further information on the skill levels assured through these training programmes is available at www.aiim.org.uk.