Hertsmere Borough Council is one of ten District Councils in Hertfordshire. They use HP TRIM primarily for records management and archiving in their planning department.
Hertsmere needed to upgrade their TRIM 5.x installation as part of a number of improvements to comply with the requirements of The Public Services Network (PSN).
Hertsmere’s TRIM deployment was outdated and unsupported, so Hertsmere asked Oyster IMS to provide expert technical services to upgrade the software to the current edition. This would provide a number of functional benefits, ensure that the software was supported and contribute to their PSN compliance requirements.
Oyster IMS devised and carried out an upgrade path from v 5.x via 6.x, to 7.3. This included the following steps:
As well as meeting Hertsmere’s main objective – achieving compliance with a key Government directive – Oyster IMS helped Hertsmere to secure a number of additional benefits: