Information Governance:

"the principles, policies and practices which organisations use to control their information."

Information Governance (IG) is of growing importance as information volume, variety and complexity increases, bringing with it costs, concerns over productivity and risks.

The four key factors driving the need for Information Governance are:

  • The massive increase in data volume - many businesses experience more than 50% increase per year;
  • Diversity of data types - email, video, audio, social media, paper-based and structured data in databases and other systems;
  • More places where information lives - Fileshares, SharePoint, cloud, BYOD devices, USB drives;
  • Expanding external requirements - legal, regulatory, eDiscovery, audit;

Enterprise Content Management:

"tools, methods and systems to help organise and manage that information."

Enterprise Content Management (ECM) systems help us manage the lifecycle of information from creation and storage, through to disposal.

The information lifestages managed by ECM are:

  • Capture - File, enter and scan content;
  • Manage - Classify and apply metadata, so content can be found and used by the right people;
  • Storage - Allocate to repositories - content management systems, file shares, SharePoint, etc;
  • Preservation - Protect information for as long as needs it to be available;
  • Delivery - Supplying information where and when it is needed;
  • Disposal - Removing content, according to clear rules which manage storage efficiency and compliance.

Not only is the volume of enterprise data doubling every 12 to 18 months, but data may be stored in hundreds of silos across an organisation and anywhere around the world.
An increasingly mobile and flexible workforce is also using multiple devices to access their data, forcing organisations to respond by delivering better connections and more modern applications to meet user expectations. Expectations for access anytime, anywhere, on almost any device makes the information challenge harder still.

Information Governance must extend across the organisation to address these concerns of growth, risk, efficiency and costs, but it can be a significant challenge to plan and manage. ECM systems must be scalable and flexible enough to address the information challenge.

IG and ECM work hand-in-hand, and will help you to:

  • Lower Cost: Realize savings by reducing your information footprint, applying automated policies and preparing for litigation proactively;
  • Manage Risk: Inventory, understand and categorise data to ensure it is managed with uniform policies, optimally secured and protected against accidental spoliation;
  • Increase Productivity: Unify information silos and streamline processes for better collaboration and knowledge management;
  • Comply with Regulations: Comply with government and industry requirements for managing records;
  • Achieve IT Efficiency: Retire redundant, outdated and trivial content to modernize your infrastructure, lower your storage costs and optimize application performance;
  • Gain Insight: Identify and understand the value and context of information across enterprise systems;