About us

First, a few facts. We’re a company of modest size but remarkable ability based in the City of London. We started life in 1994 - since then we’ve built up an impressive client list. We’re unusual in that we’re a pure play information management business - we don’t dilute our offer with other services, nor do we use information management as a way of getting a foot in the door to sell customers something they don’t want and didn’t ask for.

What we do

We provide a range of information management services to corporations large and small. That means we help them create, capture, store, manage, preserve and deliver information in ways that help make them more successful.

So our mission is simple: to make information accessible and useful to businesses in a way that boosts their bottom line.

Far from being a niche activity, information management services of this sort go right to the heart of modern commerce. All organisations rely on information, so in a real sense Oyster IMS helps businesses do business. In fact “information management” doesn’t quite do our work justice. What we really do is reduce risk, increase peace of mind and improve operational efficiency by providing clients with faster, safer, cheaper ways to get the most out of their information resources.

How we work

Every client is different, but our process typically involves some form of information audit – examining information-handling processes, data repositories and the potential risks associated with each – followed by designing or recommending practical solutions. These may involve retraining staff, changing business processes, resolving technical issues, implementing new systems or whatever mix is most appropriate. Above all we go beyond the terms of our contract to make sure our customers are happy. In fact “client satisfaction” is at the heart of the way we work.

What’s different about Oyster IMS?

The desire for excellence in corporate information governance is driven partly by the risks associated with litigation and other disputes, partly by increasingly tough compliance regimes and partly by a desire to increase operational efficiency and reduce cost. Our competitors tend to come from one of these perspectives. Oyster IMS, on the other hand, is equally comfortable in all of these areas. It’s a unique combination of skills that can yield unique results.

Finally, what really excites us is the idea of quality. We get immense satisfaction from a job well done. Plus our approach is proven to work – our solutions deliver real, tangible results for clients across a range of sectors, supported by a level of skill and commitment they don’t get elsewhere.

Quality, efficiency, results – they sound like good reasons to keep reading.

“Oyster IMS really hit the mark, bringing their many years of experience into play. Highly recommended.”

Richard J Hodkinson, Group IT & Operations Director, Irwin Mitchell

“It was only when we started work with Oyster IMS that we really got to grips with information management. They brought their unrivalled experience to bear on our challenges and helped us think through what we needed to do.”

Duncan Ogilvy, Knowledge Management Partner and former Managing Partner, Mills & Reeve

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